Misconduct Reporting

 

Supporting our Core Values

 

As an organization with emphasis on excellence, the Rohaya Group  expects all contractors  and employees to behave at all times in accordance with our Business Principles. This means acting ethically, with integrity and in compliance with our policies and procedures, and with all applicable laws and regulations. We expect our employees and contractors to help us maintain its excellent reputation by adhering to the high standards reflected in our core values: to know, serve and trust, simultaneous promotion of all interests and striving for perfection. As part of our culture of openness and accountability, we encourage all stakeholders to report any incidents, situations and concerns where it is evident that conduct falls short of these values.

 

 

In order to assist in the reporting of concerns related to misconduct within Rohaya Group, we take all complaints seriously. All concerns raised in accordance with our official procedures will be treated strictly confidentially (except as required to conduct an adequate investigation and, if necessary, take appropriate action) and with the complete assurance that there will be no retaliation against any employee or contractor filing a good faith complaint.

 

The Misconduct Reporting Procedure outlines the steps to follow if you suspect or have evidence of any serious misconduct within or relating to Rohaya Group. This includes, but is not limited to serious cases of the following:

 

• breaches of human rights principles

• breaches of Rohaya Group Business Principles

• breaches of Rohaya Group policies or procedures

• criminal offences

• failure to comply with obligations imposed by law or regulation

• personal misconduct or disrespectful behavior

• health and safety failures

 

Rohaya Group Executive Board has overall responsibility for the Misconduct Reporting Procedure and its application. All managers across the Rohaya Group have a specific duty to facilitate compliance within their operations.

 

Reporting of Misconduct

 

Anyone who suspects, with reasonable grounds, or has witnessed misconduct is obliged to report it. Stakeholders are encouraged to first raise concerns through their normal (local) reporting channels, either through local management lines or regular local contacts, such as via identified confidants, complaint desks etc. Reporting to management is usually the fastest and preferred route, and the best way to ensure a good and open work environment throughout the organization.